Home / Terms & Conditions
Last Updated: August 13, 2026
These Terms & Conditions explain the rules for using the KrazyHands website, contacting us, requesting a quote, scheduling service, and using KrazyHands services.
By using our website, submitting a request, scheduling an appointment, or receiving service from KrazyHands, you agree to these Terms & Conditions.
KrazyHands provides handyman and specialty service support in New York City, including services such as mounting, furniture assembly, Sofa Doctor work, art installation, furniture repair and touch-ups, custom crating, and packing services.
KrazyHands may update, change, limit, or discontinue any service at any time.
You agree to use the KrazyHands website only for lawful purposes. You may not use the website to:
Quotes or estimates may be based on the information, photos, measurements, product details, service description, or access details you provide.
A quote may change if:
KrazyHands will make reasonable efforts to explain pricing before work begins.
Appointments are subject to availability. Same-day service may be available, but it is not guaranteed.
Customers are responsible for providing accurate contact information, service address, access instructions, preferred timing, and job details. Delays caused by missing information, no access, building restrictions, parking issues, or unavailable items may affect the appointment.
KrazyHands may reschedule, delay, or cancel an appointment due to weather, safety issues, traffic, emergencies, unavailable materials, incorrect job details, or circumstances outside our control.
Before service begins, the customer is responsible for:
KrazyHands is not responsible for delays or limitations caused by missing parts, unavailable access, incorrect instructions, unsafe conditions, building rules, or customer-provided information that is incomplete or inaccurate.
KrazyHands performs the services agreed to for the specific appointment. We do not guarantee that every item, wall, furniture piece, sofa, crate request, repair, or installation can be completed if conditions make the work unsafe, unsuitable, or outside the agreed scope.
Service may be limited by:
KrazyHands may refuse or stop work if a job appears unsafe, illegal, outside the agreed scope, or likely to damage property or items.
Some jobs require mounts, brackets, anchors, screws, furniture parts, manufacturer hardware, packing materials, crate materials, or other supplies.
Unless otherwise agreed, the customer is responsible for providing item-specific hardware, manufacturer parts, product instructions, furniture pieces, mounts, or specialty materials that came with the item.
KrazyHands is not responsible for defective, missing, incorrect, weak, used, damaged, or incompatible customer-provided parts, hardware, furniture, mounts, packaging, or materials.
Customers may send photos, videos, measurements, product links, or other details to help KrazyHands review a job.
KrazyHands may also document job conditions before, during, or after service for internal records, quality control, insurance, payment, dispute resolution, or service verification.
KrazyHands will not intentionally publish customer-identifying photos without permission.
Payment terms will be communicated before or at the time of service unless otherwise agreed.
Payment may be due before service, at the time of service, or immediately after completion. Accepted payment methods may vary.
Late, failed, disputed, or unpaid invoices may result in collection efforts, service refusal, cancellation of future appointments, or additional charges where permitted by law.
Customers should notify KrazyHands as soon as possible if they need to cancel or reschedule.
Cancellation, rescheduling, waiting time, missed appointment, or return-trip fees may apply if the appointment is canceled late, the customer is unavailable, access is not provided, or the job cannot be completed due to missing information, missing parts, or site conditions.
KrazyHands works to complete services carefully and professionally based on the job conditions, customer information, available materials, and service scope.
However, KrazyHands does not guarantee that:
Any concerns should be reported as soon as possible after service.
KrazyHands takes reasonable care while performing services. Some work may involve risk, especially when handling walls, furniture, heavy items, fragile items, old items, previously damaged items, tight spaces, or customer-provided materials.
To the fullest extent permitted by law, KrazyHands is not responsible for damage caused by:
Nothing in these Terms limits rights that cannot be limited under applicable law.
All website content, including text, images, graphics, design elements, branding, logos, layout, and service descriptions, belongs to KrazyHands or its licensors unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use KrazyHands website content for commercial purposes without written permission.
The KrazyHands website may include links to third-party websites, maps, forms, payment tools, scheduling tools, analytics tools, or other services. KrazyHands is not responsible for third-party websites, services, policies, errors, outages, or practices.
Use of the KrazyHands website and services is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect information.
You agree to hold KrazyHands harmless from claims, losses, damages, liabilities, costs, or expenses that arise from your misuse of the website, inaccurate information you provide, unsafe instructions, violation of these Terms, or violation of applicable law.
These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes will be handled in the appropriate courts or forums located in New York, unless applicable law requires otherwise.
KrazyHands may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website or services after updates means you accept the revised Terms.
For questions about these Terms & Conditions, contact KrazyHands:
KrazyHands
853 Riverside Drive
New York, NY 10032
Phone: (212) 970-0203
Email: info@krazyhands.com
